SmartDraw

SmartDraw

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SmartDraw | Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

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SOC 2 Type I
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CCPA
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CASA
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EU-US DPF

Quick Summary

One or more annual third-party audit(s)

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Will enter into a DPA

Has a bug bounty or vulnerability disclosure program

Deletes customer data on request

Has an API available

Uses a centralized IAM solution (SSO) to manage employee access

Has a status page

Our Philosophy

SmartDraw has been in business for over 20 years. Our infrastructure and processes are comprehensively tested and certified by known regulatory bodies. We regularly update and monitor our security policies to ensure they comply with all global laws and regulations. SmartDraw is dependable, safe, and secure.

Here are the five ways SmartDraw makes sure your data is always secure and available:

  • Secure User Access
  • Document Encryption
  • Audited Security Processes
  • Network Security Audits
  • Continuous Data Replication and Backup

Mark Sulzen

VP of IT

Announcements

Over 750 New Floor Plan Symbols

We just added hundreds of modern floor plan symbols designed to help you create more vibrant diagrams. Whether you're working on a residential layouts or complex commercial spaces, you'll find symbols tailored to your real-world use cases that are now easy to colorize and have industry-specific details for professional diagrams.

Read more about floor plans...

Updated Content for Law Enforcement and Legal Teams

SmartDraw just updated its content used by many law enforcement and legal teams. The new crime scene and accident reconstruction symbols offer enhanced realism, detail, and functionality to help law enforcement professionals and legal teams in investigations, legal cases, and training.

Read more about legal info...

SmartDraw Earns Praise for Seamless Setup, Easy Admin, and Strong Support

We're proud to share that SmartDraw has once again been recognized in G2's Spring 2025 report. These rankings reflect the values of SmartDraw including a smooth onboarding experience, responsive support, and strong return on investment.

Read more about support...

SmartDraw Builds Momentum with Reviewers

SmartDraw is building momentum as the best replacement candidate for Lucidchart, Visio, and Miro that is easy to use, easy to admin, and easy to set up.

Read more about Reviewers

Updated Integration with SharePoint® and OneDrive® for Business

We greatly improved SmartDraw's integration with Microsoft SharePoint® and OneDrive® for Business. In addition to using OneDrive as your default storage provider, you can now also open and create diagrams directly from OneDrive and SharePoint. It's seamless.
https://www.smartdraw.com/whats-new/onedrive-integration-update.htm

User Reviews Say SmartDraw is Easy to Administer and Easy to Use

SmartDraw won awards for being easy to use, fast to implement, easy to administer, easy to set up, and more across multiple categories in G2's Spring 2023 report.

https://www.smartdraw.com/whats-new/g2-awards-spring23.htm

Guides Make Aligning and Arranging Shapes Even Easier

The world's easiest diagramming app just got even easier to use. SmartDraw's guides make it even easier to align and arrange the shapes in any diagram, whether you're making a flowchart or a floor plan.

https://www.smartdraw.com/whats-new/guides.htm

Share Custom Libraries with Your Team

Maintain common standards across your entire team by sharing custom libraries across your organization if you have an Enterprise license. You can also create custom themes and templates your entire team can use to stay on the same page. https://www.smartdraw.com/whats-new/share-custom-libraries.htm

Generate UML Diagrams from Markup

You can now import UML markup created in Lucidchart to generate a diagram in SmartDraw. This will not only ease the transition for anyone used to making UML diagrams in Lucidchart, but it will also add more powerful options for defining UML diagrams in SmartDraw.

8/4/2022

Documents & Knowledge Base FAQs

Featured Documents

What we offer

SmartDraw

SmartDraw helps teams collaborate and create diagrams like flowcharts, organizational charts, network diagrams, and other business visuals. It's an enterprise-grade tool that's both easy and powerful.

Typical data access: It's a web-based app that simply requires a browser to run.

Certifications: SOC 2 Type 2, PCI, CSA, CCPA

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